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ASQ Certified Quality Improvement Associate

The Certified Quality Improvement Associate has a basic knowledge of quality tools and their uses and is involved in quality improvement projects, but doesn't necessarily come from a traditional quality area. Candidates must have two years of work experience, an associate’s degree, or two years of equivalent higher education. Each certification candidate is required to pass an examination that consists of multiple-choice questions that measure comprehension of the Body of Knowledge.

Skills / Knowledge

  • Quality Basics
  • Benefits of Quality
  • Foundations of Quality
  • Types of Teams
  • Team Roles & Responsibilities
  • Team Formation
  • Group Dynamics
  • Six Sigma
  • Lean Tools
  • Process Improvement Tools & Techniques
  • Risk Management
  • Supplier Selection & Performance
  • Customer Relationships
  • Voice of the Customer (VOC)